Privacy Shield Privacy Policy

Rivermark is a United States based corporation, which also operates an affiliated company, Health Practices Research Institute. Rivermark may share some or all of your Personal Data with these, or future, affiliates. Rivermark requires all affiliates to honor its Privacy Policies, including the EU-US Privacy Shield Privacy Policy and the Swiss-US Privacy Shield Privacy Policy.

Rivermark, LLC and Health Practices Research Institute (collectively , “Rivermark”) complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Rivermark has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

Types of Data Collected

Rivermark collects data to identify medical experts; including, name, institutional affiliation, mailing address, email, and general information about medical practice. This data is disclosed to life sciences companies to help identify medical experts who are important for dissemination of medical information about new innovations. The data may be used to help to inform marketing research, clinical research, medical education, marketing and sales activities

Principles

1. Notice

Rivermark shall inform an individual of the purpose for which it collects and uses the Personal Information and the types of non-agent third parties to which the Company discloses or may disclose that Information. Company shall provide the Individual with the choice and means for limiting the use and disclosure of their Personal Information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Information to the Company, or as soon as practicable thereafter, and in any event before the Company uses or discloses the Information for a purpose other than for which is was originally collected .

2. Choice

EU, EEA and Swiss individuals have the right to choose (opt out) whether their Personal Information is (1) to be disclosed to a non-agent third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For Sensitive Personal Information, EU, EEA and Swiss individuals have the right to affirmatively and explicitly (opt in) consent to the disclosure of their information to a non­ agent third party or the use of their information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Individuals may contact Rivermark using the contact information below or by logging on to our web site and submitting the request.

3. Accountability  for  Onward Transfer

Rivermark will obtain assurances from its agents (business partners and clients) that they will safeguard personal information consistent with this Policy. When Rivermark discloses personal information to a business partner, it is for the purposes of assuring data accuracy. The data is disclosed to life sciences companies to help identify medical experts who are important for dissemination of medical information about new innovations. Where Rivermark has knowledge that an agent is using or disclosing personal information in a manner contrary to this Policy, Rivermark will take reasonable steps to prevent or stop the use or disclosure . Rivermark has potential liability for onward transfers of your data to third parties.

Please be aware that Rivermark may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

4. Security

Rivermark shall take reasonable steps to protect the Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Rivermark has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Information from loss, misuse, unauthorized access or disclosure, alteration or destruction. Rivermark cannot guarantee the security of Information on or transmitted via the Internet.

5. Data Integrity and Purpose Limitation

Rivermark shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, Rivermark shall take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.

6. Access  and Recourse

Individuals have the right to access their personal information and correct or delete it. In addition, Rivermark will take reasonable steps to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete. To obtain access to personal information , please contact us using the contact information  below.

7. Enforcement and Liability

Rivermark uses a self-assessment approach to maintain compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with these Principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles. The Federal Trade Commission (FTC) has enforcement authority with jurisdiction over our compliance with the EU-US Privacy Shield and Swiss-US Privacy Shield.

Dispute Resolution

In compliance with the US-EU and Swiss-US Privacy Shield Principles, Rivermark, LLC commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Rivermark, LLC at:

Rivermark® LLC
Attention: Data Privacy Officer Re: EU-US Privacy Shield 100 E. Court Street Doylestown, PA 18901
PrivacyShield@rivermark360.com

Rivermark, LLC has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.bbb.org/EU-privacy-shield/file-a-complaint/ for more information and to file a complaint.

Amendments

This privacy policy may be amended from time to time consistent with the requirements of the US-EU and Swiss-US Privacy Shield Principles. We will post any revised policy on our Company website.

Change of Ownership

In the event of change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of Rivermark User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on our website or issuing an e-mail to the e-mail address you provided when you registered) of any change of ownership; merger or acquisition of Rivermark by a third party, and you may choose to modify any of your registration information at that time.

Contact  Information European Union

Questions, comments, or complaints regarding the Company’s EU-US Privacy Shield Policy or data collection and processing practices can be mailed or emailed to:

Rivermark® LLC
Attention: Data Privacy Officer Re: EU-US Privacy Shield 100 E. Court Street Doylestown, PA 18901
EU-US-PrivacyShield@rivermark360 .com

Contact Information Switzerland

Rivermark® LLC
Attention: Data Privacy Officer Re: Swiss-US Privacy Shield 100 E. Court Street Doylestown, PA 18901
Swiss-US_PrivacyShield@rivermark360.com